Pink Energy goes bankrupt following Generac equipment drama
Rooftop solar installation. Source: Pink Energy.
Pink Energy, which recently accused Generac Holdings Inc (NYSE:GNRC) of supplying faulty solar equipment and failing to fix the issue, last week announced it has had to permanently close doors as dealing with the situation “became an enormous strain” on its team and resources.
The North Carolina-based energy efficiency company on Tuesday confirmed in a social media post that it declared bankruptcy because the massive wave of complaints from customers whose solar arrays malfunctioned had crippled its ability to handle all issues in a timely and effective manner.
“In the final weeks the executive team used personal means to meet payroll, but with hundreds of employees and vendors, and millions of dollars in overhead it was simply not possible to keep up,” Pink Energy stated.
The company’s prior post reads: “Due to rampant consumer discontent resulting from faulty Generac solar equipment, Pink Energy has been forced to close its doors permanently. We exhausted all avenues to find a way forward that would allow us to service all past, present, and future customers and are devastated that we can’t do so.”
Before closing shop, Pink Energy was offering to its residential customers an energy-savings package that included a solar power system featuring Generac’s SnapRS inline disconnect devices, which, it turned out, were malfunctioning at a rate of more than 40%, the firm claims.
Last month, Pink Energy said it had launched a lawsuit against Generac, urging it to issue a national recall on its defective SnapRS units. The latter has not done that yet. In fact, a Generac official told Renewables Now in mid-September it is likely that issues associated with components supplied by the company are the result of mishandled installation.
According to Pink Energy, other sector players have also complained about experiencing these issues with Generac solar products.